Shop Policies – please read the following information prior to making your purchase
Please be advised that our online shop showcases many one-of-a-kind pieces, plus seasonal pieces. All items are available for a short period of time.
Forms of Payment
Payment for items listed on the online shop is done securely through the Paypal system. All prices listed are in Canadian dollars.
We respect your privacy and will not sell, or distribute your name, email, or shipping address.
All customers will be charged sales tax. It will be added to your total when you pay via Paypal.
We currently only ship within Canada.
All items will be shipped using Canada Post.
Orders will be processed within 7 business days of your order being placed, unless otherwise stated.
You will be sent an email notification when your order gets shipped out.
All items will be shipped with a tracking number and insurance.
The cost of shipping is listed in the product listing.
**note: we ship to your Paypal address, please email us if other arrangements are needed to be made
We do our best to photograph each of our pieces so that the photography accurately depicts the product. That being said, please keep in mind that color and contrast can vary in appearance among different monitors and devices.
We invite you to email us with any questions you have, regarding a product, prior to purchase.
In the event that you are not satisfied with your purchase, we offer the opportunity to exchange the item. Please contact us within two days of delivery by Canada Post if you wish to complete an exchange.
To complete an exchange, the item must be unworn/unused and in the same condition as when we originally sent the item. The item must also have the original tag attached in the method it was attached.
All shipping fees for exchanges are the responsibility of the customer (incoming and outgoing). Pure Wear Canada is only responsible for the exchange of the item. The customer is responsible for any items lost in transit while being returned.
If the item is damaged during shipping, please contact us to file a claim with the post office. We will require a picture of the damage in order to make the claim. Please send us your claim within two days of delivery by Canada Post.
We are not responsible for any damage to the item if care instructions are not followed. Care instructions are provided on our website and with each item. Specialty products may have specific care instructions, please retain care tags for your reference.
If you have any questions regarding our online shop, our products, or the above policy, please email Debra at firstname.lastname@example.org .
We look forward to providing you with some very special finely crafted ethical wearables.
Thank you for shopping ethical.
Thank you for shopping Canadian.